| Period 03 | Period 04 | Period 05 | |
| 26/05/2024 - 22/06/2024 | 23/06/2024 - 20/07/2024 | 21/07/2024 - 17/08/2024 | |
| Volume of claims received within period | 1026 | 1595 | 1806 |
| Volume of claims closed within period | 1231 | 1188 | 2057 |
| Volume of claims approved within period | 798 | 905 | 1555 |
| % closed within 20 working days | 99.87% | 99.83% | 100.00% |
| Average time to close within period (working days) | 1763 | 1599 | 3396 |
| Delay Compensation Paid | £26,297 | £34,624 | £57,799 |