| Period 3 | Period 4 | Period 5 | |
| 28/05/2023 - 24/06/2023 | 25/06/2023 - 22/07/2023 | 23/07/2023 - 19/08/2023 | |
| Volume of claims received within period | 3393 | 2172 | 2680 |
| Volume of claims closed within period | 3284 | 2509 | 2974 |
| Volume of claims approved within period | 2784 | 1917 | 2271 |
| % closed within 20 working days | 99.50% | 90.50% | 90.00% |
| Average time to close within period (working days) | 2.84 | 4.27 | 4.34 |
| Delay Compensation Paid | £89,297 | £68,513 | £79,298 |