If you have booked more than one ticket our system will always try and group seats together. If your seats are not grouped together then either:
- The train is full, only limited availability left
- The ticket types don't match
- Two separate bookings were made independently of each other.
On many long distance routes there are usually non-reservable carriages so you may be able to find seats together on the day of travel.
If you are travelling on a Grand Central service and wish to ensure your seats are grouped together, please contact our Group Travel organiser by clicking here.