A seat reservation change can be requested 24 hours before travel by calling our customer service team on 0345 603 4852 (option 5) between 8am-6pm Monday-Friday.

On the weekend please check our social media page and our website which will have the information on the weekend travel - Traffic light poster will be available for travelling on weekends which provides the details on how busy our services are.

This is subject to the Terms and Conditions of the ticket and availability is not guaranteed.