Customer Services

About Grand Central

• When travelling with Grand Central Rail
• Our history and philosophy
• What is an open access train operator?

The Website

• How Do I Report a Problem with the Website?

Lost Property

• I have lost something at the train station
• I have lost something on the train

Wi-fi

• What is the limit for on board Wi-fi?
• How do I report a problem with the Wi-fi?

Group Bookings

• I have not heard back about my group booking
• How do I make a group booking?