Submit a request – Grand Central

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Your email address

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

How can we help?(optional)

Title

Name

Address Line 1(optional)

Address Line 2(optional)

Address Line 3(optional)

Postcode(optional)

Additional Passenger(s) Names(optional)

Can you place each individual's name on a separate line, please?

Additional Passenger(s) Email Addresses(optional)

Can you place each individual's email address on a separate line, please?

Telephone(optional)

Date of Travel(optional)

Departure Station(optional)

Departure station

Destination Station(optional)

Destination station

Scheduled Departure Time(optional)

Please enter the time in 24hr format (HH:MM), separated by a colon. For example, 19:25

Ticket Type(optional)

Ticket class

Price of ticket

Ticket Number / Booking Reference(optional)

Compensation preference

Number of Additional Passengers(optional)

Customer Sort Code(optional)

Customer Account Number(optional)

Name of Account Holder(optional)

Paypal Email Address(optional)

All details provided are to the best of my knowledge, correct and accurate. I understand that any attempt to make a fraudulent claim will be reported for investigation to the British Transport Police(optional)

Attachments(optional)

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