|
Period 06 18/08/2024 - 14/09/2024 |
Period 07 15/09/2024 - 12/10/2024 |
Period 08 13/10/2024 - 09/11/2024 |
|
| Volume of claims received within period | 1835 | 1728 | 886 |
| Volume of claims closed within period | 1956 | 1224 | 1357 |
| Volume of claims approved within period | 1399 | 871 | 1018 |
| % closed within 20 working days | 100.00% | 96.52% | 99.70% |
| Average time to close within period (working days) | 3828 | 2124 | 3321 |
| Delay Compensation Paid | £55,315 | £31,124 | £69,565 |