|
08/12/2024 - 04/01/2025
|
05/01/2025 - 01/02/2025 | 02/02/2025 - 01/03/2025 | |
| Volume of claims received within period | 2419 | 2259 | 1970 |
| Volume of claims closed within period | 1769 | 2683 | 1813 |
| Volume of claims approved within period | 710 | 1524 | 845 |
| % closed within 20 working days | 100% | 100% | 100% |
| Average time to close within period (working days) | 4.34 | 5.74 | 4.32 |
| Delay Compensation Paid | £34,512 | £58,040 | £30,391 |