Requests for assistance by Rail Period are shown below
| ORR Periods | Volume of completed booked assistance | Volume of Completed Unbooked Assistance |
| Period 01 - 01/04/2024 - 27/04/2024 | 203 | 52 |
| Period 02 - 28/04/2024 - 25/05/2024 | 203 | 44 |
| Period 03 - 26/05/2024 - 22/06/2024 | 204 | 92 |
| Period 04 - 23/06/2024 - 20/07/2024 | 218 | 61 |
| Period 05 - 21/07/2024 - 17/08/2024 | 244 | 53 |
| Period 06 - 18/08/2024 - 14/09/2024 | 280 | 63 |
| Period 07 - 15/09/2024 - 12/10/2024 | 292 | 19 |
| Period 08 - 13/10/2024 - 09/11/2024 | 237 | 56 |