Requests for assistance by Rail Period are shown below
| ORR Periods | Volume of completed booked assistance | Volume of Completed Unbooked Assistance |
| 01/04/2024 - 27/04/2024 | 203 | 52 |
| 28/04/2024 - 25/05/2024 | 203 | 44 |
| 26/05/2024 - 22/06/2024 | 204 | 92 |
| 23/06/2024 - 20/07/2024 | 218 | 61 |
| 21/07/2024 - 17/08/2024 | 244 | 53 |
| 18/08/2024 - 14/09/2024 | 280 | 63 |
| 15/09/2024 - 12/10/2024 | 292 | 19 |
| 13/10/2024 - 09/11/2024 | 237 | 56 |
| 10/11/2024 - 07/12/2024 | 398 | 66 |
| 08/12/2024 - 04/01/2025 | 276 | 60 |
| 05/01/2025 - 01/02/2025 | 310 | 58 |
| 02/02/2025 - 01/03/2025 | 344 | 72 |
| 02/03/2025 - 31/03/2025 | 410 | 66 |