FAQ's
Frequently asked Questions
Most customers want to know
Flexi Seasons
- What is the difference between Flexi Seasons and Grand Central Carnets?
- Do Grand Central services accept Flexi Seasons?
- Do Grand Central sell Flexi Seasons
- Can I get a refund for unused Flexi Seasons due to sickness?
- Can you get a discount on a Flexi Season ticket using a Railcard?
- Can you get Delay Repay on a Flexi Season ticket?
Student Central
Other Questions
- The temperature is too hot/cold
- Why isn’t the Wi-Fi working?
- "We're sorry, we're experiencing technical problems with our online booking system." error
- I haven't received my registration email
- How can I manage my contact preferences?
- How can I remove my details from your website?