Other Questions
Rest of FAQS
- The temperature is too hot/cold
- Why isn’t the Wi-Fi working?
- "We're sorry, we're experiencing technical problems with our online booking system." error
- I haven't received my registration email
- How can I manage my contact preferences?
- How can I remove my details from your website?
- Is the information I provide when I register passed on to other companies?
- Why is my UK address not recognised?
- Where can I access My Account?
- How do I edit my personal details on your site?
- What Debit/Credit cards can be used?
- What is Mastercard SecureCode?
- Why is my credit/debit card being rejected?
- E-tickets
- Change my journey/ticket
- Getting a refund
- Ticket delivery/collection