You can choose from a number of delivery options, these are:

E-ticket (no fee): e-tickets can be securely stored in the Grand Central app, downloaded as a PDF to your device, or printed off as a physical ticket.

Self Service Ticket Machine (£1 fee): Will be ready for collection 1 hour after ordering.

Print Your Own e-ticket (no fee): On some journeys we are now offering you the option to print your own tickets. Please note that you will need to print your tickets before travelling and carry one of the accepted forms of ID with you when you travel.

1st Class Post (no fee): Tickets ordered before 3 pm will be dispatched the same day.  To ensure you receive your ticket in time we only offer post as an option where travel is at least 7 days after the booking date.  We encourage customers where possible to choose self-service machines as their delivery option.

Next Day Delivery (£6): Tickets ordered before 3 pm will be delivered by 1 pm the next working day. (Monday to Friday excluding Bank holidays). Orders placed on Saturday or Sunday are fulfilled on Monday & delivered on Tuesday.

International Delivery (£7.50): Tickets ordered before 3 pm will be dispatched the same day. Please allow 7 working days from the date you place your train ticket order for your tickets to be delivered.